Can I cancel my subscription anytime?

Yes. Open Subscription from your sidebar and click Manage Billing to open the secure customer portal. Cancel any time with one click.

If you cancel, your account stays active until the end of the period you’ve already paid for. You can export all your data before then — nothing is held hostage.

What payment methods do you accept?

All major credit and debit cards (Visa, MasterCard, American Express, Discover). Payment processing is handled by Stripe — your full card number never touches our servers.

How do I update my credit card?

Open Subscription from your sidebar, click Manage Billing, and update your payment method in the Stripe customer portal.

If your card is about to expire, Stripe usually sends you a reminder email a few days ahead.

Why was my payment declined?

The most common reasons:

  • The card has expired or was reissued with a new number.
  • The billing address on file doesn’t match what your bank has.
  • Your bank flagged the charge as suspicious (often happens for first-time international charges).
  • The card hit its limit.

The fastest fix is to call your bank, then update the card under Subscription → Manage Billing. If you’re stuck, email support@sjnotebook.com.

How much does SJ CRM cost?

Pricing is shown on the Pricing page. Plans are charged monthly or annually, with annual being cheaper per month.

Early Access subscribers keep their original price for life — if pricing ever changes, your rate doesn’t change with it.

Is there a free trial?

Instead of a free trial, SJ CRM has a 30-day money-back guarantee. Sign up, use it for real, and if it’s not right for you within the first 30 days, email support@sjnotebook.com for a full refund. No paperwork, no questions designed to talk you out of it.

This way you get to use the actual product on real data — not a stripped-down trial version.

How do I cancel my subscription?

Open your account menu and click Subscription. From there, click Manage Billing to open the secure customer portal where you can cancel any time.

If you cancel, your account stays active until the end of the period you’ve already paid for. You can export all your data before it ends — nothing is held hostage.