A standard comma-separated CSV with a header row. The first row is column names, every row after is one contact.
You don’t need specific column names — the importer lets you map whatever columns you have to SJ CRM fields. Common columns: First Name, Last Name, Email, Phone, Business, Address, Notes.
If your file has special characters (accents, é, ö, etc.), make sure it’s saved as UTF-8. Excel sometimes saves as ANSI which can break those characters.
