Daily automated backups with 30 days of history. If something catastrophic happens on our end, your data can be restored to any point within the last 30 days.
You can also export your own data at any time as a personal backup.
What happens to my data if I cancel?
Your account stays active until the end of the period you’ve already paid for. Before that end date, export everything you want to keep (Export/Import → Export).
After cancellation, your data is retained for 30 days in case you change your mind, then permanently deleted from production. Backup copies are purged within an additional 60 days.
How much does SJ CRM cost?
Pricing is shown on the Pricing page. Plans are charged monthly or annually, with annual being cheaper per month.
Early Access subscribers keep their original price for life — if pricing ever changes, your rate doesn’t change with it.
Can I have multiple users on one account?
Multi-user support depends on your plan. Solo plans are for one user. Team plans add additional seats. See the Pricing page for current limits.
Is there a free trial?
Instead of a free trial, SJ CRM has a 30-day money-back guarantee. Sign up, use it for real, and if it’s not right for you within the first 30 days, email support@sjnotebook.com for a full refund. No paperwork, no questions designed to talk you out of it.
This way you get to use the actual product on real data — not a stripped-down trial version.
How do I change my password?
Click your name in the top-right corner of any screen, then Edit Profile. Scroll to New Password, click Generate Password (or type your own), and click Update Profile.
Use a unique password — not one you reuse on other sites.
Can I cancel my subscription anytime?
Yes. Open Subscription from your sidebar and click Manage Billing to open the secure customer portal. Cancel any time with one click.
If you cancel, your account stays active until the end of the period you’ve already paid for. You can export all your data before then — nothing is held hostage.
How do I update my email address?
Click your name in the top-right corner, then Edit Profile. Update the Email field and click Update Profile.
You’ll get a confirmation email at the new address — click the link in it to finalize the change.
What payment methods do you accept?
All major credit and debit cards (Visa, MasterCard, American Express, Discover). Payment processing is handled by Stripe — your full card number never touches our servers.
What if I forgot my password?
On the login page, click Lost your password? and enter your email or username. You’ll get a reset link by email within a few minutes.
If the email doesn’t arrive: check spam, then check that you’re using the email address associated with your CRM account (not a different one).